Privacy Policy

1. Introduction

Axentra ("we", "us", or "our") is committed to protecting the privacy of every person who interacts with our website, consultation forms, and advisory services. This policy explains what information we collect, why we collect it, and how we handle it in line with applicable data-protection requirements in the Kingdom of Saudi Arabia and the wider GCC region.

2. Information We Collect

We only collect information that is relevant to the services we provide or that you voluntarily share with us. This includes:

• Contact details you submit through our consultation forms — name, work email, company, and job title.
• Business context you choose to share during pre-engagement conversations, such as industry, expansion goals, and target markets.
• Technical data automatically recorded by our hosting and analytics providers — IP address, browser type, device type, and referring page.

We do not knowingly collect information from children, and we do not request sensitive personal categories such as national ID numbers or financial account details through our website.

3. How We Use Your Information

Information shared with Axentra is used strictly for the purpose it was provided. Specifically:

• To respond to consultation requests and qualify how we can help with your Saudi or GCC market entry.
• To schedule meetings, share follow-up materials, and prepare for engagements.
• To maintain the security and reliability of our website and communication channels.
• To comply with legitimate legal, regulatory, or contractual obligations.

We do not sell personal information, and we do not use your details for unrelated marketing without a clear prior basis.

4. Sharing & Disclosure

Axentra shares personal information only where necessary to deliver the service you have requested or to meet a legal obligation. This may include:

• Trusted service providers that host our website, email, and customer communications — bound by confidentiality obligations.
• Local partners, authorities, or regulators when a specific engagement or legal requirement calls for it.

In every case, we limit disclosure to what is strictly required for the purpose at hand.

5. Data Retention

We keep personal information for as long as it is needed to serve you or to meet our legal and business records obligations. When information is no longer needed, we either delete it or anonymize it so that it can no longer be linked to you.

6. Your Rights

Subject to applicable law, you may at any time:

• Request a copy of the personal information we hold about you.
• Ask us to correct information you believe is inaccurate or incomplete.
• Ask us to delete information where there is no continuing legal or contractual reason to retain it.
• Object to or restrict certain uses of your information.

To exercise any of these rights, email us at info@axentra.sa. We will respond within a reasonable timeframe.

7. Security

We apply appropriate technical and organizational measures to protect personal information against loss, misuse, and unauthorized access. No method of transmission over the internet is fully secure, but we work with reputable providers and regularly review our practices.

8. Cookies & Analytics

Our website uses a small number of essential cookies to operate correctly and may use privacy-respecting analytics to understand how visitors use the site. You can control cookies through your browser at any time.

9. Third-Party Links

Pages on our site may link to external resources. Axentra is not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our services, technology, or legal requirements. The "last updated" date above will always reflect the current version.

11. Contact

Questions about this policy, or about how your information is handled, can be directed to:

Axentra
Email: info@axentra.sa
Partnerships: Partnership@axentra.sa